Critical Role Unpainted Miniatures: Laudna

Excited to paint these.

Cancelled before dispatch without notification. Customer service following this was very unhelpful. I had ordered this as part of a set which is now incomplete. They are unable to say when it will be available again, and as they cancelled and refunded the existing preorder without consulting me I will have to pay more postage to cover their mistake if I want to get it when they solve their problems. Very disappointed.