Point Pod Connect Black Kitchen Counter Pop Up Electrical Outlet

Good Product, not so good support for installation

The product appears fairly well built, however one of retainer rings was broken when first operated. Most disappointing was the service. Both of my units are mounted where the top cup is not flush with the counter top. I have contacted the company on several occassions it was supposed to be escalated to a manager to call and help resolve the problem. Unfortunately, this did not happen, rather just a lower level employee who has just sent me videos that are not relevant or do not help solve the problem. I am a bit disappointed. I spent about $1200 on these units and put two holes in a very expensive granite slab and the units are still not flush with the slab. If the units were flush, my review would be completely different.

the pop up connectors I ordered and install are working like expectations. If i need another pop up outlet I’ll look at modern power solutions catalog again.

Ordering was very easy, delivery was great and the product is awesome! Very trendy looking and a great out of the way power source that makes everything look even more high end!