*PRE-ORDER, APPROX 7-14 BUSINESS DAYS, print-on-demand* Customer Service 6th edition by Elaine Harris 9780132742399 [ZZ]
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Paperback, Pearson
The market-leader, Customer Service: A Practical Approach, Sixth Edition,goes beyond providing reasons why customer service is important to defining proven methods for creating customer service excellence. Using a hands-o...