Black Summer Truffles

For quality truffle tasted like cardboard

Originally was given a shipment of black truffles that I think got spoiled in the transfer of them to me in the shipping. These guys jumped to the occasion and followed up with either providing a full refund or sampling of the other type of truffle Winter truffle. Accidents happen and we're all human but how you handle the situation is what separates you from this competition. Now after trying the winter, it was not much better so after talking to customer service they have advised they will give me a full refund. I will give them 4 stars, 1 shy of 5 due to the truffles not being good but the customer service is very good.

Mild flavor, great customer service

My experience with fresh truffles is marginal. I enjoy the strong earthy and pungent flavor of truffles but now I understand the flavor of Black Summer Truffles is mild, somewhat nutty rather than pungent. The truffles were fresh and easily incorporated into various sauces. I am extremely impressed with the customer service of Urbani Truffles, as they replaced the order after I mentioned being disappointed with the original shipment. I hope to purchase truffles from them in the future.

Dry and flavorless