Direct Fit Phone Mount: Ford Transit Connect (2020 - 2023)

Mixed quality and service.

The custom mount to the van and the instalation instructions were great, once installed the bracket is solid and subtle. However, the phone holder provided is defective and rattles around defeating the purpose of buying a high quality bracket. I have reached out to customer service for help with no response in several days. Very disappointed. Hoping the ball on the bracket is universal enough that I can find a different phone holder to mount to the bracket since I followed the instructions the discarded the original trim plate and screw when I installed the bracket.