SimpliDock® for iPad® Air 4|5, Pro 11", Air (M2|M3|M4)

ive already communicated via email but the material was brittle, the clamp brackets were poorly designed and snapped out and lost behind wall, the tension on the clamp required force to turn which contributed to each one snapping out, the last one actually broke the back of the base. The type of plastic this was made from is very cheap. For the cost this should have metal in its construction or a different grade of plastic. The mounting system is very poor quality. My landed cost in Canada after exchange, shipping and taxes was over 500 CAD for one. I need to buy many more solutions for different rooms, this was my tester unit, i wont be purchasing from this brand. Also the response from my email indicated my issues were entirely user error. This is not the expected response from a company that declares they are open to feedback.

Thank you for your speedy service. Arrived within a week of ordering

flush mounting is nice