New Stewart Golf Q Follow

Q follow initial impressions

So after long research & debate with my wallet since I already have an MGI zip navigator, I finally decided in investing with the Q follow. 1st expedited shipping was on point. Cart was delivered within 3 days. Just a bit of a hassle because they sent it in 2 separate packages ( 1 trolley , 1 for accessories: umbrella & golf ball holder) both of which was delivered on different days & needed signature. So I had to made adjustments to make sure that there is an adult to sign for it. The trolley bag had plenty of space to pack it in with. I’m surprised that this basic accessories are not already included given it’s an expensive trolley. The trolley is aesthetically pleasing & simple in design. Not much in the way of features : no lcd display for travel , battery life , etc..Weight was manageable with the carry handle. Unfolding & folding operations was easy. Now the operation, as per instructions. Made sure that my golf bag has enough weight on it. Secured it onto the trolley & practiced on my driveway . Im surprised how twitchy it is with remote operation. I said to myself, perhaps it will be better on the course. On the course, started with remote control function & it seems to do ok but still twitchy ( again just comparing it with the Zip). I was not impressed with stability on hills, It has tipped over 3 times on uphill & downhills which usually I have no issues with. The wheels would just spin unable to climb the hills. I live in Alaska & we just have mountain courses, hence the electric trolley. The follow function was a hit & miss. Trolley stopped following several times during my round. It was a bit disappointing. Reached out to customer service for technical advice. Call center called me back & emailed instructions on how to reset handset. Which I did . Cleaned the trolley, removed the wheels & I noticed that it was not engaged fully, so all this time on the course , I was operating it on a manual mode.I don’t recall reading to check that the wheels are engaged fully to the motor/axle. I got excited thinking that could be the source on my problems: hill climb, intermittent follow function. 2nd day on the course, with the wheels fully engaged, handset reset of I go. The first 3 holes, it functioned as it should, granted this course is a little bit flat to start off with. I was very elated! Then the hills started, up & down we go. Learned from the 1st round that I need to hold on to it to prevent it from tipping over, not too bad. Going down steep hills was not confidence inspiring. The trolley would gain speed down hill & you are trying to slow down a 50-60lbs cart down the hill. I wish it had a downhill assist, instead of just hitting stop button. I had more intermittent follow mode failures. Following you initially then next thing you know it’s 15 -20 feet behind you. I was also informed by technician that there are things that interfere with Bluetooth connection such as buried utility lines, other Bluetooth devices such as phones & other electric carts.. In all seriousness this are all regarding golfing situations. . I’m am really trying to fall in love with this trolley given all the reviews I have read & watched that it’s the benchmark & all for electric trolley, but so far it’s kind of a let down. I have 30 days ,so I will continue to give it a try & hopefully I can live with the short comings of the Q follow. I know this is lengthy but I hope that this will give interested golfers an idea of what to expect Thanks

Great cart - controller and accessories could improve

I really love the cart. I typically walk or use push carts when I golf, and this cart is awesome! The quality is great, it stays upright and goes over all kids of terrain. No complaints. If I was "King" for a day I would improve the quality of the remote control - pressing the little buttons during the round sounds silly but eventually my fingers feel it towards end. The speed control is also just ok, could use some improvement. Finally, having more accessories that stay attached would be helpful. The cart "jerks" around and can throw off items that aren't attached propoerly. More accessory options would be great.

Read this.

First receiving the Q follow, I liked it but It came banged up a little, the main collapse lever didn’t work. When I reached out, they were sending a new lever for me to install and they said the scuffs that were on the trolley not to worry about even though I just spent 3k. While using the trolley, I liked it a lot but the follow me feature was not working, every time I was in follow me mode The Bluetooth would click off and the trolley would be sitting in the fairway with me 100 yards away. Started speaking with a girl named Carlie try to resolve the issue( repaired and then tried a new remote) started off good and then she just completely ignored me. Had to call a bunch of times for weeks!! and in the end result I had to return and dispute through American Express because nobody was getting back to me.