Honey Oak Wooden Bunk Bed Single over Double (Twin / Full) Converts to Two Twin Beds

We were blown away with the service from Jesse at Direct Bed. He helped carry the large, heavy packages up the stairs when he delivered the bunk beds. One bed rail was defective, and Jesse walked through the problem with us over the phone and asked for a video call to see the problem. This happened over the holiday week and Jesse was kind and empathetic. Since the factory was closed over the holiday, Jesse said he’d get the replacement piece to us by the following Thursday. In fact, Jesse made a special trip on the preceding Monday. What began as a frustrating experience with assembly of the bed ended up being. Lovely experience with Jesse’s help. The bunk beds exceeded our expectations. They are solid wood and the whole structure is sound and can withstand grandkids climbing all over! The drawers slide open easily and are great for storing blankets and bed linens. Highly recommend!