Byron Boot - Heritage Brown

Amazing quality boots 2nd pair of shoes I bought from Rancourt definitely would recommend

First Rancourt boots

These are great boots. The materials are all top quality and the construction is excellent. Sizing is an issue though. Rancourt, like a lot of on-line shoe companies, go to a lot of effort to help customers with sizing. I downloaded their sizing guide (pdf) and followed the instructions very carefully. It gave me an 8D - so I ordered that size. When the boots arrived, it was obvious they were too narrow. I went through their sizing guide again - and it gave me 8D. They boots were almost half an inch too narrow. I had to return them at my cost and exchange them for an 8EE. The 8EE arrived and to my relief, they are wide enough. Americans must like their shoes tight.

Top quality, great fit, and very handsome. My 2nd pair. My 1st pair was sent to ME in Dec '23 to be resoled. 5 1/2 months later (!) I was told that the pair would be ready for shipment. A week after that, I was told that the pair had been irreparably damaged. The team offered to send me a brand new pair or refund me the repair charge. That was a no brainer. Hoping that Rancourt is able to get back on track and resolve its issues.