Mysa for Ductless Mini-Split Heat Pumps

Don’t misunderstand my rating. I install literally hundreds of Mysa thermostats. Excellent products so this rating is really just in comparison to their other products. Overall it works great. 2 negatives are that the product was unable to match my remote code. Tech support was only available through website form and it took me 2 days to get a code. I had to return to the jobsite another day and lost a few hours of pay due to that. Once we got the correct code the thermostats ultimately worked but with a weird limitation. The units display Temp in Celsius and the Thermostat Fahrenheit. Not a big deal but I expect more from Mysa. Tech support quality has definitely declined. Power plug could also be better thought out especially for Wall Mounting. Overall innovative product and the App is top notch.

It’s okay, but it’s not the best. The thermostat itself displays Fahrenheit, but it changes my mini split to Celsius, which makes it confusing. According to technical support, this is expected behavior. The Apple Home app integration is also hit or miss and can be glitchy. At this point, I don’t have much confidence that the bugs will be resolved anytime soon. Personally, I would hold off on buying one until the software is more polished. Right now, it feels like a product that’s still in beta rather than a finished, reliable smart thermostat.

Disappointed because this does not maintain a specific temperature. It controls the fan speed only to bring the temperature within range. For example the set point at 72 in cooling mode but actual temp gets to 68 but the unit continues to run. When the temp gets below the set point mysa should turn off the unit .. but it doesn't.. it just lowers the fan speed.