Incrediball® Smooth Hydrangea (arborescens)

one of my all time favorite plants, got shipped in a very tall box for some reason, the plant was in a 1 gallon pot and no more than 8 inches tall. the box was absolutely destroyed. i wish i was able to post photos, the plant was not secured in the box, the box was taped up after being ripped open, amd the plant was pretty unhappy. it however did survive the neglect from fedex and the poor packaging from proven

I ordered 6 incrediball gallon plants, 4 were in one box and 2 in another. The box with 2 was smashed in during the shipping process but the plants were in okay shape. The box with 4, they were tossed around sideways & nearly upside down. Some of the plants had the stems nearly bent at a 90 degree angle to the point where the “bush” part nearly layed flat on the top of the pot. They had dividers between each plant but an excess of space at the top which i think allowed them to easily slip out of place & bounce around during the shipping process. I’m hoping they recover easily & it’s just cosmetic. I’ve ordered many plants online & the big box places seem to put the least amount of effort into shipping care.

Arrived in a crumpled box with most significant stalks and snapped or ripped, the plants carelessly dug up and dumped in one gallon containers without having gallon-sized root systems. In very poor shape indeed, very disappointing.