Loose Powder Matte Eyeshadow - No Mica, No Titanium Dioxide, & More!

SHADOW GREAT..... NOT THE CONTAINER

Don't care for the new design of my Demure matte shadow. it's very difficult to pierce through and remove the lid to get to the powder. If the plastic is meant to stay on to open and close, it was too difficult to get open and it snapped off.

Great product but needs shipping improvements

I like all of the products that I have tried including the eyeshadow that goes on well and doesn’t seem to crease. Shipping might need some attention from this company though. My first order somehow didn’t get shipped and I had to contact the company to bring it to their attention. They eventually did ship it to me and were super nice about it. The second order, I ordered two products and one of them was the wrong one. Again, they were super nice and super fast about remedying it, but it was two orders in a row that they messed up. So if you’re wanting to order this for a specific event, order early. By my experience odds are you’re gonna have to wait extra time for them to fix it and reship.

Very Poor Customer Service

I have been unable to open my eyeshadow due to the way it is sealed. Furthermore, I have been unable to get any kind of helpful response from Customer Service. Twice in the online chat, I was promised an email response, but no one has contacted me. I also sent an email asking for help. No answer yet. I'm very disappointed.