Leafy Vines Border Personalized Doormats

I have ordered from Canada Mats a few times and their mats are top notch quality. They hold up very well and add a nice but of personalization to your front entrance. Their customer service is exceptional.

The mat was a gift and was delivered quickly. It is a good size and quality, and the recipients are very happy with it at their front door.

Okay product, lousy delivery service. Would not buy again.

I decided to buy from Canada Mats because I wanted to support a Canadian business. The purchase was part of a time sensitive renovation project. Having been promised a shipping period of a couple of business days on the website, we ordered a personalized mat. My follow up call about a week after placing the order to get an update yielded a response of a next day delivery for an additional cost of $50. No explanation was offered explaining the discrepancy between what was advertised and the actual service. A subsequent call a few days later yielded a similar result although the representative I spoke to was sympathetic and agreed that the advertised shipping period was not an actuality. (At the time of writing, I have not checked for amendments to the company's website because I don't plan on making future purchases from them.) The FedEx tracking offered when it finally did ship showed no updates (not the fault of Canada Mats, although it made a disappointing situation worse). While I appreciate the courtesy and professionalism of the employees with whom I spoke, and am satisfied with the product, I will not purchase from Canada Mats again.