HF Baresandals IV – Ergonomic Footbed & Ultra-Lightweight Barefoot Sandals

I ordered these items on April 24. About two weeks ago i emailed to find out why i had not yet received my package. I got an automated response about high volume and someone would get back to me as soon as possible. NOTHING. A few days ago i went online to try to figure it out. Got into the vendor chat. Delivery company is not the one i was told it is. Neither of them have my items. Items arrived in Los Angeles May 19. (I live within 5 miles of the airport.) Chat bot said it was escalating my order. And i sent an email. STILL HAVE NOT BEEN CONTACTED WITH ANY STATUS OR UPDATE!!! And to top it all off, i have store credits that i planned to use once I received my order and tried everything out. However, those credits expire June 1. I am not spending money on more items from a company when they do not respond to inquiries and cannot deliver product in a timely manner. Love the items I currently own, but they need a US warehouse.

They felt like there were little nubs under my feet that i didn't like and my heel was on the back edge of shoe.

Thefootbrd of the sandals is very rough and makes them unwearable for me. Customer service is nonexistent.