Philips 4200 Series Built-in Wi-Fi Fingerprint Keypad Smart Deadbolt

So when the item arrived, I thought I had ordered brushed nickel, not matte black. I contacted Phillips, and was connected with some gal that told me to take pictures of the lock, provide information, etc. I did, then nothing. Last Tuesday I contacted Phillips again to attempt to return it. Now it’s been more than a week, and nothing. While your products may be wonderful, your customer service is everything but. I will keep this lock because I’m over dealing with this, but trust me when I say if I like a product and it is a Phillips brand, I will not purchase it.

This lock works like a charm. We have a condo on a beach in Pinellas county Florida. When we use it in the Summer, on the ride home we always wonder if we locked the push button lock or not. With this not only can I see if it is locked, I can lock or unlock anywhere in the country. I love the use of our finger prints to easily unlock. I especially like that we don’t have to use our alexa to control this lock. We shall see how the finish stands up to the salt air and sunlight. The outside is made if plastic so it won’t corrode from the salt air.

I’m very disappointed with the Philips 4200 Series built-in WiFi fingerprint lock. The biggest issue is the battery life. Within just 3 months, the original batteries completely drained. I replaced all 8 batteries, and surprisingly, the new set only lasted a couple of weeks before dying again. Requiring 8 batteries is already excessive, but having to replace them this frequently is frustrating and expensive. It defeats the purpose of having a reliable smart lock, especially when you have to constantly worry about it losing power. Overall, I would not recommend this lock due to its poor battery performance and high maintenance.