UFP by DEXTER Plated Trailer Wheel Hub KIT for 3500lb. axles - L68149/L44649 Bearings - 5 on 4.5" #13684KIT

very late with my order, no communication, lies from the parts department

When I ordered my Axel, I was told they were about a two week lead time. After a month withAfter a month with no communication, I called and talked to the parts department. The parts department told me that they were having trouble getting 2 x 3 galvanized, rectangular tube, but they were gonna get it done and out the door by Friday. My call was on Wednesday. Never got any shipping information or anything, so I called back and got another story. Basically the parts department guy lied to me three different times rather than tell me the truth. It took five weeks to get my Axel when it was promised in 2 to 3. After I got lied to I went ahead and called a couple of steel distributors near them and they laughed when I asked if there was a problem getting 2 x 3” rectangle or galvanized steel tube. I understand delays I understand manufacturing. I understand parts but what I don’t understand is why somebody can’t pick up the phone and let you know something is going on and tell you the truth. Was upset enough to call and leave a message for the owner, but I guess I’m a little guy and never got a call back.

trailer wheel hub

good stuff

Great Hubs, Quick Shipment

These hubs are great, and I ordered with the bearing buddies. Shipment was very fast.