Amsterdam 2 Cup Teapot - Orange

BUYER BEWARE! BUYER BEWARE! The customer service with this company is abysmal!! I purchased this teapot and the 4oz package of the "Earl Grey Cream Tea". The tea was anything but Earl Grey the odor is reminiscent of Lysol toilet cleaner and the flavor is absolutely REVOLTING. I called their customer disservice number and explained the situation and asked if I could exchange it for some Irish Breakfast tea. The agent asked me if I had I opened the tea. I said "of course I opened the tea and made a cup to try. That's how I know it is not palatable and undrinkable". After being put on hold for 12 minutes I was told they weren't going to exchange the tea. I said "I will not be a returning customer because I don't do business with merchants thst do not stand behind their products!". I am also consequently putting my experience on all of my social media platforms.