RVLock Key Latch

3 of 7 won't lock

Bought 7 compartment latches keyed like my door. 4 installed perfectly, locked and strong. 3 installed fine and lock, but you can just turn the handle and open those compartments. When they turn, they scratch the outside of my RV. I called customer service and was asked to send a video of them not working. Did so and was told to go buy additional washers and try again. These are odd sized and our ACE Hardware didn't have them because they have a larger inside diameter. Will go to another hardware store in another town tomorrow and try again. Disappointed in this part of my order and customer service.

RV Lock Key Latches

Recently received them but found that they’re not long enough for our 2018 Artic Fox Fifth Wheel since Northwood Manufacturing installs thicker compartment doors on their RVs. Not your problem though. I simply should have measured the thickness of the compartment doors before ordering. However, it would be nice if you made steel cylinders for the locks instead of plastic. Just a suggestion.

I ordered the compartment lock keyed alike. The young lady wrote the correct key code on a sticky note that was attached to the invoice but the keys itself had the wrong key code. They request that I send the entire lock and keys back and they send another. When ordering the second set the young lady just ordered one set. I did not noticed until I got off the phone. I had to call back and inform the person on the other end that I ordered two locks with keys. To insure they receive it on their end I spent an extra $14 sending it back. If it was done right the first time it would not have been such a waste of time and extra money.