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Severe Quality Control Issues! Incorrect Products Sent Repeatedly
This was one of the most frustrating retail experiences I’ve had. First order: I ordered a framed artwork and received an item where the image was printed extremely small inside the canvas, completely out of proportion and not at all as shown in the product listing. After contacting the company, a replacement was arranged. Second order: the replacement arrived, and again it was wrong. Once more, the image was printed extremely small inside the canvas, but this time framed. At this point, two separate orders had arrived incorrectly, each with obvious and glaring sizing/proportion issues. This demonstrates a serious lack of quality control, not a one-off error. A third replacement was offered free of charge, but after two failed attempts I had no confidence the issue would be resolved. The process had already consumed a significant amount of time and energy through repeated emails, unpacking, checking, and following up. While refunds or replacements may eventually be offered, customers should be aware that what arrives may not resemble what is advertised, and resolving issues can be exhausting. I would not purchase from this company again and would strongly caution others to do so.
Anonymous · February 1, 2026




