CROWN PICKLEBALL - High-Performance OUTDOOR Pickleballs (3-PACK COLD) - “Play like Dura’s”

excellent customer services

Short introductory, I'm a volunteer pickleball instructor for two weekly classes with the city of Sacramento. I've bought four 3-pack Cold weather balls form Crown Pickleball Store for my class to use for the winter. Three of the balls cracked after about 4hrs of hard play at temperature around 45°F. I think it could be a bad batch because the rest of the balls are still okay. I decided to email to Crown to let the company knows of what happened and the founder, Kevin quickly responded to my email and generously offered to refund and sent to me replacement balls. I'm glad that I have done business with Crown because, the founder truly care about customer services, standing behind their products, and went above and beyond to make a customer happy and trust with their's company. I surely recommend buying Pickleball balls from them. I will also let my students and friends know about Crown Pickleball Store and how they treated their customers. Thank you Kevin and Crown Pickleball Store for a pleasant experience. Sincerely, Anh Vu