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Quantity
1
Description
Discover a calming yet stylish accessory with our Turquoise Beaded Evil Eye Bracelet. This charming bracelet features genuine turquoise beads accented by a detailed evil eye charm, creating a harmonious and vibrant look. Perfect for everyda...
Reviews
3.5
2 ratings
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I am very disappointed with both the customer service and fulfillment of my recent order.
I initially ordered one bracelet and then contacted to upgrade my purchase to two bracelets so I could gift one to my daughter. The increased order value qualified me for a free gift with purchase.
The day after updating my order, I sent an email to confirm that the free gift would be included. I followed up again when I received notification that my order was being packaged, and then contacted once more immediately after receiving my order on Saturday when I discovered that the free gift was missing.
Despite multiple attempts to resolve the issue, I have not received any response. Although the bracelets are very thin and more delicate than I expected, they are quite nice, but the lack of communication and failure to honor the promotional offer have left me very disappointed with the overall experience.
I hope the company will respond and make this right.
Maritza