FisioRest

They don’t advertise it’s coming from overseas , neither that it only works with the electric cord on the picture, where is the cord ? neither return policy is accurately mentioned, as it’s not free to return as they say 100% money back guaranteed, they charge for the return shipment and percentage for the stoppage fee. And the product is not a good massage item for theraphy it just buzzes and it smells bad.

I have been trying since Friday, September 11 today is September 15. I’m trying to get a refund and information on how to do a return. I’ve been getting the back-and-forth email runaround and now I’ve had no response… this email below has been my fourth or fifth response and then I have two more after this one. BUYERS BEWARE!!! DO NOT BUY!!! I have an entire email string back-and-forth with you on why I wanna return this and no one will give me directions and how to return this item. Instead, I am being strong along, and harassed!! I would like information on how I can RETURN the item ASAP and how to get my refund.

Upon receiving the product, it did not work as advertised. When I contacted the merchant to initiate the return under their causing me discomfort policy, they refused to honor their guarantee. Instead, they disclosed mandatory hidden costs, including a 20% restocking/repackaging fee and forcing me to cover the return shipping costs myself.