10 Pack - Potty Training Underwear

I never recovered my order they never attempted delivery. The delivery company you chose has sent back 4 packages already without attempting a delivery. I have not recived a refund either and I ordered 98 dollars worth of the training pants. I ordered your training pants before for my granddaughter and had no issues receiving them and the product was great. But with this order I am highly disappointed and disappointed with the shop app for no help what so ever. I would love to receive my order if possible but I can not afford to re order pay 100 dollars and not get the product or a refund again

I followed instructions to wash 3 times in cold water. First day my daughter wore them she soaked through every pair she put on. I've been using them for a few weeks and she is still soaking through. They are no different than the local Walmarts training pants. I wish I had saved the money and just bought the $14 pack from Walmart for 8 pairs instead of over $100 for 20 pairs from upairy. I contacted the company about it and they deflected saying it's the child's fault because they believe she is peeing a larger amount than the average kid when she pees. They offered to send me their overnight inserts to help with them soaking through. That was a was August 30th. They were supposed to arrive September 4th, but I've yet to receive the shipment. I've also contacted the company again and have not heard back from them.

great at absorbing accidents just didn't help my child potty train. it scared my daughter more than anything