Never received my order. Company finally refunded and said I didn't need to return the product- that I never received. They also canceled my subscription after giving me a special offer to give them a 2nd chance that I accepted. Sent me a survey for feedback then tried to convince me to change my answers when they weren't positive - they didn't do anything in response to the feedback just wanted better answers. Then said they would continue to email me - not fix anything just harass me to change my responses I presume. Very unfortunate as this would have been a very simple issue to resolve and with a little minimal positive service could have kept a customer.

One star is far too generous for this company. After waiting two weeks, I emailed to check on the status of my products because they hadn’t shipped them yet. No response. I waited longer. I sent a couple more messages. I asked them to call me. Crickets. Then I canceled my subscription & requested a refund…and almost immediately got a notification that my order ***which NEVER shipped*** had magically been completed. I responded challenging the order status and sent another refund request. Nearly a week later, I got a response to my first email saying they sent a “replacement” and that I didn’t have to return any original products—again, they never sent any products originally, so there was nothing to replace & nothing to return. Did they ever respond to any other messages? Ha! Of course not. The product did finally arrive after they shipped it nearly a month after I ordered it. Is it good? I really wish I could say yes, but it is not.

I never received any confirmation of my order and couldn’t track the package. It took over 4 weeks to receive any type of communication and that was when I discontinued the subscription. Funny thing after I unsubscribed, that night I received a notification that it had been shipped! Upon receipt of package, the electrolyte free gift wasn’t in it. Trying to contact support was a nightmare and when I was able to send a message, no response whatsoever! I hated the texture of the gummy and can’t take them after all of the problems! I absolutely would not recommend this company to anyone/ it’s a scam!