'Dartmoor' Wild Lands ring

Beautiful but slight concern

The ring is beautiful and my fiancée loves it. Our main concern however is that the sapphire has started to rattle within its holder. We cannot determine if this was present when we received the ring or if this is a new development. However it is a little disappointing that this has occurred given its value and the short duration of time and light use it has received. If you could contact me regarding this development I would be most appreciative.