Growatt SYN 200-XH-US 13A For Whole-home backup | 200A Circuit Breaker and Smart meter integrated | Generator Port | Paired with Growatt MIN series Inverter V3

I love the SYn 200 box. Such a nice addition to go with my Min 11400TL XS US inverter. I have no regrets purchasing this. However, I kept having to send them emails asking when it was going to ship because it took over two weeks to ship. There must’ve been a mixup at the warehouse. I’m sure it was just an isolated incident..Honestly if it didn’t seem like it took forever to ship, I wouldn’t have any complaints. I shouldn’t have had to send emails threatening to cancel the order, etc, but things do happen and it did motivate them to get to the bottom of it. Find my order and get it shipped. I dinged them one star for what happened. I think that’s more than fair, considering I could’ve dinged them a lot more. Anyways, I will do business again. Everybody deserves a second chance. The fact that the customer service team got it shipped after I started complaining deserves some credit. Now that I have it installed, I couldn’t be happier.