Quies™

I ordered the Quies device from this store. On the day I placed the order, I noticed I had made a mistake with my shipping address and immediately emailed their support team to correct it before the package shipped. That email was never answered — not that day, not since. The package ended up being delivered to the wrong address because of the label error, and by the time I realized it, it was too late to redirect it through the shipping carrier either. I’ve reached out again with tracking details and proof of the issue, and still no response from Nivio’s customer service. For a company selling a product that markets itself around helping people sleep better, the complete lack of customer support when something goes wrong is a huge red flag. I paid full price and have nothing to show for it. Would not recommend ordering from this store unless you’re fully comfortable with zero support if anything goes sideways with your order.

If I could give it zero stars I would. They sent me a device from a Chinese brand that's worth no more than $30. When I bought it, I assumed it was their own brand as advertised on their website, but it's nothing like that... support still hasn't responded to my return request.

Pague por 100 parches y solo llegaron 20 envie email y nadie se a tomado la molestia de responder no compro mas hay no recominedo que nadie compre no son responsable y los envio son mqs demorado de lo previsto no crean en garantias porque su pagina no tiene soporte