Details of the Issue:
I previously used the Shop App / Shop Pay to make a single, one-time purchase from this store. I explicitly did not consent to any recurring charges or subscription services. However, this merchant has automatically enrolled my details into a hidden, recurring monthly subscription plan without my knowledge or permission.
They have charged my account without authorization and shipped a product I did not order. I have attempted to contact the merchant directly to resolve this and demand a cancellation, but they have completely ignored my communication.
This store is using Shopify’s infrastructure to run a deceptive subscription trap that violates Shopify’s Acceptable Use Policy regarding fraud and deceptive practices.
I request that Shopify immediately investigates this merchant, takes administrative action against their account, and assists in ensuring all recurring billing links to my profile are permanently severed.
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Kevin · 13 days ago
DO NOT BUY THIS PRODUCT. They will lock you in a subscription loop a will not respond to your emails when you request it be removed. They're company is in the US but everything comes from china and takes almost a month to get to you. THEY ARE LYING TO YOU
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Ethan · 13 days ago
Taste is nice. It did give me huge allergic hives inside my mouth that I was not prepred for. Might be okay for others but not for me . I would say if you are prone to skin contact allergies, this is not for you either. I did like the packaging.