FlexPatio POWER+ PRO Gen 2 Motorized Pergola

We got 2 instead of 1 large one so now we have 2 that we can't control bc the electric is so far away and the remotes broke within weeks. I got the r bridge but that's not working either. Not impressed with anything so far. Algae comes out the bottom of 2 base supports but not from the other pagoda which is worrisome. Customer service is sketchy.

We recently installed a FlexPatio pergola in our backyard, and it has completely transformed our outdoor space. Our primary goal was to create more privacy around our hot tub, and this pergola delivered exactly what we were looking for. The design is modern, sleek, and high-end looking. It blends perfectly with our patio and immediately makes the entire area feel more like an outdoor resort than a backyard. The added privacy has made our hot tub much more enjoyable, allowing us to relax without feeling exposed to neighbors. The quality of the materials exceeded my expectations. The structure feels sturdy and well-built, and once installed, it became an impressive focal point of our outdoor living area. We've already received numerous compliments from friends and neighbors asking where we purchased it. Another thing we love is how functional it is. Beyond providing privacy, it adds shade during the day and creates a comfortable gathering space for evenings outdoors. The pergola has essentially given us an extra "room" outside that our family uses every day. Installation required some effort, but the final result was absolutely worth it. Looking back, this has been one of the best investments we've made in our home and outdoor lifestyle.

Total nightmare dealing with them. I ended up canceling my order and getting a full refund due to the following set backs by the seller lack of commuinications (only responds to emails and takes long time to respond) Taking longer than promised to ship my order Refusal to answer the phone or call back (called them and txt’ed them on whatsapp many times and requested a call back) Terrible logestics (unable to solve shipping and delivery issues with trucking company and got me involved with carrier to have my order delivered to me and never got delivered) Shipped my order to a different state and denied my order was even picked up from them (was called by the carrier to deliver my order to an address in Texas instead of Illinois and when i called the seller they said my order could not be picked up from the wearhouse due to its size . Either not telling the truth or my info was leaked) I wish I could have reviewed the actual Pergola instead of the company that i dealt with.