HC622 August Kohr Advanced Violin with Case

Excellent customer service

I was trying to order this violin for my son's birthday and needed to confirm that it would arrive before Christmas. I was weary at first because I couldn't find an 800 contact# on the website to call. So, I sent an email and within 1hr I had a response back from Patricia. The violin was in stock and would ship within 2-5 days. I placed the order online and within 24hrs I got an email from Patricia that my order would be expedited and shipped via FedEx the next day. The violin arrived via FedEx via 2 day shipping. I am happy and super impressed with their customer service. Patricia kept in touch with me via email until my item was delivered. Best experience ever! I would highly recommend them. Don't hesitate to email if you have a question.