Superfood Brew Single Bag

This is my third order with Erth. This time I was sent a substitute formula. I’ve reached out to Customer Service. They admit that it is a substituted formula. However, they will not give me a refund because they say they cannot give refunds on reoccurring orders.!! I do not believe it’s a reoccurring order because you’re the best of my knowledge I had cancelled the reoccurring order and had Simply re-ordered when I had another coupon from Facebook It is a week since I first posted my frustrations with erth mushroom coffee. It took many many emails back-and-forth between myself and Customer Service but today they have finally sent me the refund for the formula I received that was a substitution. So I wanted to update my comments. It still should not have been so difficult and I should not have had to be so persistent. And perhaps this review prompted Erth to send my refund. However, I felt it only right that I update my review and let the readers know I have received a refund.

HORRIBLE service. Its been over 10 days and the order has not even shipped yet. Beware Beware of Erth Labs coffee

i really love the taste and can feel a difference in my gut