Stair Top & Middle Rail Size Exchange Pack

This railing is solid, easy to install, and contains everything you could possibly need for the installation--a pencil, the necessary drillbits, instructions, screws, even the drill but holder, etc. That itself absolutely deserves five stars. But the part of this purchase that really shone was the fact that customer support was helpful -- well beyond the expected norm. Individualized support and helping me obtain materials I was missing since my original calculations had me purchase the wrong-sized kit the first time. Don't hesitate to use this product, and should you need customer support, you're going to be so pleasantly surprised. Many thanks to the company for making this easy!

Great product, but, more importantly, great service. Service is so important, and few companies realize that. They send their product and that is the end of their concern. CR Fence and Rail make you feel important to their business. Nice to know there are still great companies left.

We have a 5 step landing. I ordered a 5 step railing. It was wrong length. As advertised a correct size replacement was sent with no extra charge. I used black caulking on the base to give it a one piece finish look. Well done.