block raised long box planter

Nice planter, frustrating assembly

The planter box itself looks great and the quality of the metal box seems very nice. However, the assembly instructions for the legs are confusing and outdated, which made the setup process frustrating. The instructions say that screws are included and required to assemble the legs, which led me to believe that I had received the wrong set of legs or that hardware was missing. After spending time trying to figure it out, I ended up reading other reviews and realized that the instructions are for an older version of the product. That really shouldn’t happen customers shouldn’t have to read reviews online to understand how to assemble something. Because of this, it’s not immediately clear that the planter box simply sits on the frame without being secured. It took a while to understand that the instructions didn’t match the model I received. I’m also a bit concerned that the box isn’t actually attached to the frame, since it seems like it could be knocked off accidentally. On top of that, the plastic connectors inside the posts broke during normal assembly, which now makes the planter unusable. I’ve contacted customer service about this issue and attached photos, and I’m hoping to receive a response and replacement parts as soon as possible.

block raised long box planter

Beautiful!

My garden keeps growing

Love theses planters. I already had two and just ordered two more. Plans to double my garden in the spring.