Wall Mounted Cable Pulley Tower

The box was beat up so bad in shipping that it was marked as a shipping exception and routed back automatically. Homegrown sent me another but the box - again - was beat up by the time it got to me. Opening it up figured out why - there's a lot of weight from bits and pieces but no internal packaging, everything is just in plastic bags. So the box had no structure to support it and just got crushed and bent until the long bars inside provided some sort of resistance. The nuts/bolts had not slipped out of the hole in the box but were all in one bag, so setting up a parts table of my own and figuring out which one was which took a bit of time. Instructions were meh, not bad but not helpful. It was also missing a couple of notes like putting the smaller buffer pads on top of the weight carrier slide; but overall it all went together well with only myself to assemble.

My cable tower box was damaged in shipping when it arrived, so it was missing some pieces. I called and Justin advised sending them a list of the missing parts and a photo of the box. They assembled everything I needed and shipped it out to me that day. They demonstrated excellent customer service and great communication. The cable tower itself is solid. The directions are not the easiest, and I was warned that some units ship out with directions that don't match the kit exactly; but if you have any basic mechanical skills, you will be fine. Be prepared to put some bolts through in the opposite direction from what is pictured, as it's the only way they will fit. It's not a problem. Also when running the main cable, I found the easiest thing is to start at one ball-end and sequence through the installation of each pulley as you thread the cable through it's course. The instructions don't tell you that, but I can't think of another way to do it.

Super fast shipping, great people