Motorized Roller Shades

Came with a few scratches from some shipping damage but nothing a little paint can’t fix. The real problem is when it is retracted all the way up it still leaves about 10 inches of screen showing . I don’t believe that is normal and have contacted support for help.

Love the shade for blocking the sun and also keeping the inside of the house cooler since the sun is no longer coming in with the help of the Pergola. But again, there is a 1” gap at the bottom for bugs to get in and when we put the screen back up it hangs down about 1” rather than retracting all the way in like new.

Please improve the customer service. My rollers shades are damaged. One shade clearly has a 2” long tear and the other shade is broken from the bracket. I am also having issues with programming shades and still trying to figure out. I have spent hours deleting and reprogramming all channels still having trouble. Also the post outlet cover is so loose that it is not staying on and rain water tripped our main outlet twice. I am yet to get answer on that.