There were major delays with delivery which were a Canada Post issue (deciding to send a delivery from Mississauga destined for PEI via Vancouver and customs!). So it took almost a month for the product to arrive. We've just finished the first jar - and I wasn't expecting much in month one, but the lumps seem softer if nothing else. I'll update as we continue. For now, I'm hopeful but I can't rave review yet.