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A CALL THAT WAS MADE PRE-CHRISTMAS EXPECTING A CALL CENTRE WAS INSTEAD A FANTASTIC, PERSONAL CALL WITH THE OWNER AND HIS ABLE COLLEAGUE(S). WOW! I FELT LIKE A VERY VALUED CUSTOMER EVEN THOUGH I WAS SPENDING A SMALL AMOUNT OF ££. WHEN I SAID I HAD AN OPEN BUDGET THEY ADVISED I WENT FOR A CHEAPER VERSION THAN WHAT I HAD ORIGINALLY CALLED TO BUY BECAUSE THEY 'LISTENED' TO WHAT I WANTED FROM THE PRODUCT (A GIFT FOR OUR SON) NEEDLESS TO SAY HE WAS DELIGHTED WHEN HE OPENED THE BOX ON CHRISTMAS MORNING. OUTSTANDING SERVICE IN EVERYWAY, I DO NOT MAKE A HABIT OF WRITING REVIEWS - ONLY FOR PEOPLE THAT GO ABOVE AND BEYOND SO WELL DONE TO YOU AND YOUR TEAM. HAPPY NEW YEAR