Jasper

These glasses are awesome! And they come for normal vision or prescription. They wrap around your face and keep the sun out. Nice and dark too for the strong sun in Florida.

Glasses are fantastic. Customer service, not so much

I received my glasses a little over a week ago. They're teriffic and exactly what I was hoping for. 5 stars. The blemish is with customer service. I placed my order on June 5 and received an immediate confirmation. After a week without hearing anything, I emailed the "contact us" link to ask for a status. No response. After a second week, I called customer service and was told there was a delay with the blue water lenses, but I should expect to get a shipping email in the next week. That didn't happen. I called after a third week and got basically the same response. I asked for a confirming email to that effect, but never received one, and didn't get the shipping notice as promised. Finally, at the end of week 4, I got an email that the glasses had shipped. I understand that prescription sunglasses probably makes for a longer production timeline, but I think you could do a little better at managing expectations. And why have a "contact us" email address if no one responds? Again, big fan of the glasses and would probably buy from you again, and I hope this doesn't come across as too uptight, just trying to give you feedback that you asked for. Thanks! Dan