12-Cup Replacement carafe for Coffee Maker HR-CM307U

Terrible Customer Service

AIRMSEN’S phone number is not functioning. I sent three emails to customer service looking for the status of my order. No response. I will not do business with a company that makes themselves unavailable to their customers.

Bad services

Never got the help I needed and you only 1 rep to service anyone who calls and she can’t even help. I never got follows up or up dates