ZYRA ICON BOW HEELS

I received my shoes and one pair did not match the photo or description (shoe is silver). I have facebook description and photo of the shoe I ordered and it defintely is NOT SILVER! The straps did not have a secure way to stay in place. When I reached out I was told I ordered a color I know I didn’t and was told based on the picture I sent the strap is fine (lies). I receieved my order on 9/8 and asked to return for a refund, which I am entitled to based on their refund policy. I will never purchase from this company again!

I liked how quickly they arrived and they look good. However i was disappointed they didnt come inside a shoe box. Would be better for gifting purposes. Over all im satisfied

Shoes run smaller than expected, I emailed the day of receiving the shoes and trying them on to say I’d like a refund. They have yet to respond and I’m almost out of my 15 day “window”.