babyark Convertible Car Seat + Base

“Glitch” in system with little explanation

About a week after registering, a random child was linked to my account and car seat. After the third attempt to contact the company, they had very little info and told me, “it’s been resolved.” They were unable to answer me if my child’s information was accidentally linked to a strangers account. When speaking to Babyark’s customer service team about returning, they were very pushy about giving it another chance and truthfully unkind. Great concept in terms of car seat design, but a poorly executed company.