One-Push Lite 8' x 8' Canopy | 1 Sidewall

Easy… does the trick .. Have the 10x10 also .. well made .. I use a bungee loop with ball on end .. quicker than tie backs for screen on 10x10 . Nice center support system and holders for canopy 👍👍

Product Offsets Customer Service -Good for them I suppose

The title is fairly accurate. I purchased an 8 x 8 canopy for our children's sporting events. The 8 x 8 was a mistake on my part. I received the package and never even opened it. After attending a game and seeing a 10 x 10 I knew that was the side I needed and immediately ordered the replacement. The product - awesome. The customer service -keep reading. I went through the chat on the website and have learned that it goes somewhere not in a time zone close to mine in the US. I called instead but learned they cannot do anything on the phone, and they have to escalate the call to apparently the same people who respond in the wee hours of the morning via email. I simply asked for information on how to return the product. I was answered with the opportunity to receive 30% off if I just kept it (I should have taken the deal). I instead did not see the need for a second canopy, so I asked to initiate the return. After a few days (remember the chat is not live) I as told this needed to be escalated to a customer service person who would reach out. That was on April 23rd and its April 28th and I haven't heard anything back. Looks like I am the proud owner of 2 tents. Maybe this will work out, I am going to assume if I have a warranty claim I will need the second tent because it likely won't be fixed before the season ends. Great product so long as you don't need anything from customer service.

I like the canopy because it brings sound much needed shade for my backyard and my granddaughter enjoys it.