Free Unlimited Return + Package Protection Valid in US.

If I am paying for this service...

... I should not have to wait for the return label to be generated. The box was also not packaged well - there are holes and the tape is falling apart. If your return policy states items cannot be returned opened, the packaging needs to be top notch to withstand the battering that may happen during shipping.

Speedy delivery and great quality item

Pay to Return??

Can't believe you charged $37 for the right to return a defective product. Quick service but unimpressed with customer service.