RO-Hi – Ultimate 5-Stage 90 GPD High Output Fast Flow Reverse Osmosis Water Systems for Drinking Water, WQA Certified

Works well. Arrived on pallet in proper orientation, standing up. Softener was installed 9 months after arrive, and no issues. I would purchase this item again.

I LOVE IT!

We are loving not having to haul heavy jugs of water. The water tastes great and is very convenient.

New RO-HI replacement for an older unit

I ordered a new RO-HI water filter to replace an older one and wanted higher water flow. Cannot say the new one was much more flow. Hope that will improve as we use it more. My original order had “Order Protection” added to the order for $8. 35. Not sure how this was added to my order. I called to inquire and asked why I needed it and the person I talked to could not give me a reason as to why I would need this. I was refunded it but still don’t know why I would need it. The website listed on the warranty card does not work so contacted Alec but only got the AI assistant which had no clue on how to help me. Needed to talk to a real person to get it resolved. I would have expected things to go a little better when working with a company who has been around longer.