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⚠️ WARNING: Non-existent Customer Service & Defective Products
am writing this to warn anyone considering a purchase from this site. If your product arrives defective, you will be left completely on your own. I purchased a cable (Order BTF120243) that arrived totally dead—it does not charge at all. Here is why you should be careful: • Broken Email Support: The official email listed on their website is useless. Emails either bounce back or are never received. • WhatsApp "Stalling" Tactics: While they respond on WhatsApp, it is pure runaround. They acknowledge the delay but offer no solutions, stating their "team hasn't responded yet" while refusing to provide a concrete deadline for a refund or replacement. • Ignoring Proof: Despite sending clear video evidence that the item is defective and unusable, they continue to stall with open-ended "feedback" cycles. • No Accountability: They do not provide return instructions or status updates on their "analysis". Summary: Buying here is a gamble. If you receive a faulty item, the support team will simply ignore your proof and drag out the process indefinitely. Save your money and shop elsewhere.
Gil · May 9, 2026





