Samsung BN59-01298A Smart Touch TV Remote Control

We misplaced the original remote, well my grandson broke it...And bought an after market remote, but wouldn't do some of the things I needed to do on the tv. Got fed up and ordered an original and all is good. A little more expensive, bit worth the money and then some.

assistance with remote resolution

assistance with remote was excellent very helpful with trouble shooting and resolution. ended up ordering new remote and part infor was provided at time of initial call in event we needed. orgeing process was great as well than you

TV remote control.

Everything functions as expected. How long will it last it will be the final judgement of this product that I have to make.