Cody II Shield Sunglasses

Sunnies

Loved them all, great glasses, will buy again soon

Abysmal Customer Service

I ordered, but never received these sunglasses. I've ordered quite a few pairs of sunglasses from Piranha and all have shipped to the same address without issue. These were returned by the USPS for some reason and never delivered. I cannot blame Piranha for that. But when I reached out to support for help and asked for confirmation that the shipping address was correct and how to either get a refund or a replacement pair shipped, that is where things did not go well. I was given zero information and none of my questions were answered without several prodding email exchanges. The answers were short and vague. I'm still not sure if or how I will be refunded even though I will never receive the glasses. I was treated as a nuisance. The good news is the rude unhelpful support I received did inspire me to finally purchase a quality (though significantly more expensive) pair of sunglasses elsewhere and will likely never return to Piranaha for any future purchases.