Ladies personalised hooded plush dressing gown

Not sure how I can rate it when the item never arrived.

Quality was really good but the name was spelt wrong even thoe I gave the correct spelling when I purchased it. I’ve emailed the company and was told someone would get back to me within 2 working days that was over a week ago

Have bought this for my daughter in law for Christmas and love the quality and the writing of her name on it. Love it and sure she will do to