Long Sleeve Top

Order the navy set of this piece and when it got delivered, the wrong items were in my package. I have emailed the brand 2 times and direct message on instagram yet still not reply. I have ordered from this brand multiple times and everything was going good up until this point and now the second I have a problem the owner won’t respond to my request. COMMUNICATION SKILLS DOWN THE DRAIN. What’s the point of providing a customer support email if you’re not going to provide actual CUSTOMER SERVICEEEE