Size Exchange Service

Beautiful collars and excellent quality! I used the exchange service to go from a small to a medium, and it was a great experience. The length difference isn’t huge between sizes, but the medium is thicker/wider, which is good to know when sizing. One of my dogs may need a large next time, but overall I’m extremely happy with everything.

I mis spelled the name and you exchanged with no problem .

I ordered two collars for my standard poodles. Both collars shipped quickly and are exactly as pictured and very high-quality and lovely! I realized when I received the collars that I had ordered the extra large when I should’ve ordered the large. I contacted the company and they went ahead and shipped the replacement collars in large and once they arrived, I shipped back the original ones. The exchange procedure was easy! Very happy overall!